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FAQ

Quick answers that link into the full guides. Don't see yours? Ask support — real questions are how this page grows.

Membership & billing

Will my vehicles or clubs be deleted if I downgrade?

No — nothing is ever deleted. Items over your new plan's limit become read-only and come back fully when you upgrade. Choose what to keep after changing your plan

Why can't other people see one of my vehicles anymore?

A vehicle over your plan's limit is visible only to you while it's read-only; upgrading restores it instantly. What "read-only" means

How long do I have to choose what to keep?

At least 5 days from the plan change (after your paid time ends, if you cancelled) — the exact deadline is shown with your selections, and you can re-pick until it passes. Choose what to keep

Can I still export my club roster after my membership lapsed?

Yes, during the grace window — it's your take-your-data-out period. After that, export reopens when you upgrade again.

I cancelled — do I lose access right away?

No. You keep full access through the time you've already paid for, then your account moves to Free. Start, change, or cancel your subscription

Does the free trial charge my card?

Not during the 14 days. The card on file is billed automatically on day 14 unless you cancel first; cancelling during the trial costs nothing. The trial is available once per account. Compare the plans and pick one